To Our Patients:

Here at National Allergy & ENT we are thankful for our patients and want to provide you with the best care possible regardless of the circumstances. We are open, available, and ready to help you. We are constantly updating our policies to best fit the environment, and we would like to remind you of policies already in place to keep you safe. For more information on the COVID-19 vaccine please click here.

Face Masks:

Per CDC guidelines and state and local government recommendations, patients should wear a mask when leaving their home and in the practice. Homemade masks and/or scarves will be acceptable. If a patient does not have a mask, we will provide one.

Social Distancing:

We are currently practicing social distancing at all of our locations. Our front office staff will perform a temperature check on all patients. You will be seated in the lobby, with 6 feet distance between you and anyone who may also be seated. To keep everyone safe, you may be asked to wait outside or in your car during this process.

We ask that only the patient arrive to their appointment as we strive to limit the amount of people in the office. We understand that this might not be feasible for everyone, so we ask that you please call our office to inform us of any special circumstances. (843) 797-8162.
Those who arrive with a patient but are not being seen by a provider may be asked to wait in their car.

Cleanliness: 

Our staff will be continuously wiping down and disinfecting our exam rooms and lobby, before, during, and after clinic. We have removed magazines and toys from our lobby and exam rooms.

Telemedicine: 

In response to Coronavirus and the circumstances, we are now offering Telemedicine visits for all patients! To schedule a Telemedicine visit, we ask you please call us at (843) 797-8162.

As our office calls to confirm appointments, you will have the ability to schedule a Telemedicine appointment as opposed to cancelling if you do not wish to be seen in the office.

Injection (Immunotherapy) Patients:

Our shot hours continue to vary. We ask that you please schedule an appointment so that we can call you if our hours need to change. If you do not have an appointment, we recommend calling to confirm that we are giving shots.

Please remember that we are not equipped to protect ourselves nor our staff from anyone with potential infections from COVID-19. We also do not have access to testing. For any patient reporting a sick visit who has a fever of 100.4° or higher, we will not be able to provide a visit. We instead suggest that you receive COVID-19 testing as quickly as possible.

The Lowcountry is our home and all of our patients are family here at National Allergy & ENT. We will get through Coronavirus, together. Thank you for your understanding and stay safe.